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Customer Protection Guarantee

Return & Exchange Policy

We take immense pride in crafting premium space apparel and mission gear. Here is our straightforward, customer-first policy for returns, replacements, and exchanges.

Returns Accepted

We accept returns for defective, damaged, or misprinted items within 7 days of delivery.

Exchanges Supported

Yes, we support free size exchanges and replacement of defective apparel items.

Free Replacement

If an item arrives damaged or defective, we will send a new replacement free of cost.

1. Return Window & Eligibility

Products can be returned or exchanged within 7 days from the date of delivery. To be eligible for a return or exchange:

  • The item must be unused, unwashed, and in its original condition.
  • Original tags and packaging must remain intact.
  • Proof of purchase (order confirmation number or registered email) is required.

2. Defective or Damaged Products

If you receive a defective item, misprinted graphic, or damaged product:

Please email a photo of the defect along with your order number to crew@indianspacehub.com within 7 days. We will immediately dispatch a fresh replacement free of charge.

3. Exchanges (Size Replacement)

Ordered the wrong size? No problem! We gladly accept size exchanges for all apparel items provided the item is unworn and unwashed. Contact our crew to initiate a size swap.

4. How to Request a Return or Exchange

To start a return or exchange request, follow these steps:

  1. Send an email to crew@indianspacehub.com with subject "Return/Exchange Request - [Order ID]".
  2. Include your name, phone number, and brief reason for return/exchange.
  3. Our team will respond within 24 hours with pickup instructions or return address.

Have questions about an order?

Our support crew is ready to assist you anytime.

Contact Support Crew